[Bf-committers] "Blender, an appraisal from a first time user"

[Sergey Sharybin]

Hi,

Crash should not happen, the file is to be submitted to the bug tracker.

The file might not be supported by FFmpeg, in this case it should be
relatively easy to improve the error message. It's also possible the file
is simply encoded by proprietary codec which we can never enable for our
builds.

In any case, it'll help a lot having such file reported to the tracker.


On Sun, Jan 3, 2016 at 4:38 PM, Ton Roosendaal <ton at blender.org> wrote:

> Hi,
>
> Here is a friendly mail from a Linux user I had. He failed using Blender
> for a simple video task.
> http://download.blender.org/institute/firsttime.pdf
>
> I'm happy that KDEnlive worked for him, and I explained to him that
> Blender is an advanced 3D creation suite which you have to invest time in
> to understand it well.
>
> Nevertheless, three lessons we can learn from this:
>
> 1) Meaningless tooltips
>
> The "System info" menu has as tooltip "Generate system info". That's
> insufficient. It leaves very relevant information to the notifier button
> that's very easy too miss.
>
> 2) Meaningless error message
>
> "Report Error. File format is not supported in...".
>
> What is that supposed to mean? Errors can easily give more details,
> especially mentioning the function or operator that throws the error and/or
> about the context or editor it is in.
>
> 3) Blender support section: Tutorials.
>
> http://www.blender.org/support/tutorials/
>
> There is no beginner tutorial on blender.org for newbies how to quickly
> get a video edited.
> Anyone knows one? Then I'll add it there.
>
> -Ton-
>
> --------------------------------------------------------
> Ton Roosendaal  -  ton at blender.org   -   www.blender.org
> Chairman Blender Foundation - Producer Blender Institute
> Entrepotdok 57A  -  1018AD Amsterdam  -  The Netherlands
>
>
>
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>



-- 
With best regards, Sergey Sharybin